MAIN ACTIVITIES:Installation and support of applications for control and management of POCT equipment;Relate with the relevant team;Take care of installation and configuration activities of IT solutions;Configure applications in relation to customer needs;Conduct functional testing with adjustment of instrumental drivers;Perform on-site and/or remote support;Carry out training of client staff;Document the activities carried out. REQUIREMENTS:ProfessionalTwo years’ experience […]
MAIN ACTIVITIES:Maintenance calendar management on assigned customers;Preventive maintenance planning;On-site help desk to support customers and field technicians;Remote control management for customer support;Direct relations with customers (clinical engineers, physicians, operators, technical offices);Performing repair/maintenance activities on products (60% on-site activities);Managing the procurement of spare parts by liaising with suppliers;Technical reference for some instrumental lines. REQUIREMENTS:ProfessionalAt least five
Senior Technical Engineer Read More »
MAIN ACTIVITIES:Customer complaint registration and entry into the parent CRM of all data for warranties;Management of forms from customers and our FSEs that need to be processed on CRM and RDM (parent company registration system) related to consumable product anomalies of specific product lines;Procedure in CRM for technical assistance labor relations;Backup Staff secretariat technical support.
Customer Service and Operations Secretariat Read More »
MAIN ACTIVITIES:Internal repair parts and modules;Internal instrument repairs;Instrument review. REQUIREMENTS:ProfessionalGood knowledge of written and spoken English;Fair knowledge of the office package. PersonalOrganizational skills;Accuracy;Perseverance;Propensity for team working;Problem solving;Communication skills;Listening skills;interpersonal skills. Educational qualificationTechnical degree preferably electronic; WORK LOCATION.Milan east area. Apply by uploading your cv using the default format or by sending it to the email:
Junior Technical Engineer Read More »
